Voice of Experience — results of the 2009 Cancer Care Survey
Release Date: 17 December 2009
For the first time people who need outpatient cancer treatment have been surveyed to gauge their experiences in the public health system.
Initial results show that overall satisfaction with the publicly funded outpatient cancer care system is very high — with 97 percent satisfaction levels. Although patients who responded to the survey generally rated the quality of care and services overall very highly, ratings for certain aspects of care could be improved.
The strength of the 2009 Cancer Care Survey is that it allows specific aspects of cancer care to be teased out as areas of strong performance or opportunities for improvement. The Voice of Experience Part One national report contains all the preliminary descriptive results for the survey.
Regional results will be available here shortly and a more indepth national report available by mid 2010.
